To thank you for being a Hosterra customer, or to encourage your own customers to take advantage of Hosterra's services, we've set up a volume discount program.
This program, in which you are automatically enrolled as soon as you become a Hosterra customer, enables us to apply a percentage discount on your invoices - again automatically - based on your spending at Hosterra over the past 12 months. It's our way of rewarding your loyalty and trust.
Every month, we calculate the total amount spent by you and any of your customers over the previous 12 months. Based on the level of these expenses, we apply a discount rate to the invoices generated during the current month (see the rates list, below). Because of the way it's calculated, your discount rate may vary from month to month.
The formula takes into account all your services, certificates and domains, as well as their renewals. It also takes into account all your customers' services, certificates and domains (those for whom you have an account delegation), whether these services, certificates and domains were purchased on your recommendation or not.
The discount is applied to all expenses incurred on your own account, whatever the reason (purchase or renewal). If one of your customers reaches the first level with their own spending, they will also start to receive a discount rate that will be applied to their own invoices.
The discount percentage automatically applied to your invoices is as follows:
